Terms of service

Terms of Service

Welcome to WanderPram. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

WanderPram operates the website wanderpram.shop and provides products and services through this website.

WanderPram
Email: support@wanderpram.shop
Phone: +1 (646) 694-0609
Address: 47 Mosel Ave, Staten Island, NY 10304, United States

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use the website to engage in fraudulent, abusive, or unlawful activities or to interfere with the operation or security of the website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, and other details may vary slightly from images displayed online.

We reserve the right to correct errors, update product information, and change product availability when necessary.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

Orders are subject to payment authorization. We reserve the right to cancel or decline an order when necessary, including in cases of suspected fraud, incorrect pricing, or payment issues.

5. Order Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

We may cancel or decline an order when necessary, including when a product is unavailable, an error has occurred in the product or pricing information, or fraudulent activity is suspected.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Shipping

We currently ship orders to the United States and United Kingdom.

Estimated delivery time is 6–9 days.

Delivery times are estimates and may be affected by factors outside our control, including carrier delays, customs processing, weather, or other unforeseen circumstances.

Please refer to our Shipping Policy for additional shipping information.

7. Returns and Refunds

We offer a 30-day return period for eligible purchases.

Eligible returns qualify for free return shipping.

Once an approved return is received and inspected, refunds are processed within 10 days to the original payment method.

Please refer to our Return and Refund Policy for complete information about returns and refunds.

8. Intellectual Property

All content available on our website, including text, graphics, logos, images, product information, and other materials, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or use our website content without appropriate authorization.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

10. Limitation of Liability

To the extent permitted by applicable law, WanderPram will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.